What caused James Helm's headache was how to improve their User Interface properly. Expecting an excellent user experience, he gathered everyone.
"Hi guys. We all know our target now. Robert and Thomas have done a great job updating the functions. And thanks to Joyce, we have a clear map of what our competitors do and what our customers want. But, one more thing! Actually, I want to present our efforts right in front of all users. Like working with a close friend, I hope all the users can use our software with ease and relax. Based upon years of experience, I promise you, what weighs the same as the powerful and practical functions in users' minds is the ease of usability. How many battles are lost in the confusion of complex options? So, let's take a little more time to think about a more friendly User Interface. Any problems?" started James.
Joyce apparently advocated James on this point. Compared to the other two's frowns, she smiled brightly. "Nope, I wanted to mention this in fact. Anyway, James got the point. According to all the feedback I have received so far, more than half asked for the tutorials or detailed guidelines about how to use our software." She added, and nodded at James meanwhile.
"Yes, you may be right. But is it necessary to add a budget for a specialized designer?" Thomas asked. He turned to James with a confused look.
"Of course, no need. This is just a simple update of our previous version, not a new event. In addition, our customers have already gotten used to the current style. What I mean doesn't merely refer to the design, but also to the way to satisfy users' requirements via logical coding. And this can be done by our cooperation!" James answered with a soft and determined tone.
"Then, what should we do?" with no more talk around, Robert asked directly.
James Helm scanned everyone's faces, and say...
👉This is also the Quiz today. What should they do? Tell me your ideas!
👉A special gift is waiting for you!


